Frequently Asked Questions
Clear answers before you arrive.
Booking, meals, rooms, transfers, tours, and practical stay information for Karibu Assalam guests.
What is the cancellation policy?
For camps and retreats, a 20 percent deposit is required. For individual stays, guests can pay on arrival.
What are the check-in and check-out times?
Check-in and check-out times can be arranged according to your needs, subject to availability.
Do you offer airport transfers?
Yes, transfers can be arranged upon request.
What activities and excursions are available?
We offer Blue Safari, Turtle Cave visits, snorkeling, cultural tours, private tours, custom excursions, and more.
Is breakfast and dinner included?
Yes, complimentary breakfast and dinner are included.
How can I make a reservation?
You can book directly through the website or contact the Karibu Assalam team via WhatsApp.
Is Wi-Fi available?
Yes, free Wi-Fi is available at the property.
Do you have air-conditioned rooms?
Yes, all rooms are air-conditioned.
Is the property family-friendly?
Yes, families are welcome.
Do you offer vegetarian or special meals?
Yes, vegetarian options are available on our menu. Gluten-free meals are not currently offered.
Is the property close to the beach?
Yes, the property is right on the oceanfront and also just a 10-minute walk from the sandy beach.
Do you provide laundry service?
Yes, laundry service is available upon request.